以下为句子列表：
英文: Learn how one Contact Center program report is used internally by the Contact Center manager for program analysis and the other four reports are prepared for reporting program results to the center's internal and/or external customers.
中文: 学习呼叫中心经理是如何运用市场推广活动报告进行分析，其它4种报告是为报告呼叫中心内部及外部客户的项目结果报告准备的。
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