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Learn how each of the forty call handling categories use a four step conversational process.
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学习四步骤对话过程中四十电话处理中的每一种的应用。 |
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Learn how exponential growth can affect your level of success in your chosen field.
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要知道，不懈的努力和持续的发展可以在你选择的领域里影响你成功的程度。 |
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Learn how lists can make or break a program or campaign. To succeed, a Contact Center manager needs to take a stand regarding lists.
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学习客户数据库是如何完成或破坏一个市场活动。呼叫中心经理需要有稳定的客户数据库。 |
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Learn how one Contact Center program report is used internally by the Contact Center manager for program analysis and the other four reports are prepared for reporting program results to the center's internal and/or external customers.
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学习呼叫中心经理是如何运用市场推广活动报告进行分析，其它4种报告是为报告呼叫中心内部及外部客户的项目结果报告准备的。 |
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Learn how the Contact Center interacts with other departments within the company.
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学习在公司内,呼叫中心与其它部门是如何相互作用的。 |
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Learn how to work upyour reaction using a separatory funnel to perform a liquid-liquid extraction.
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藉由分液漏斗示范液相-液相萃取并学习如何用”反应检查步骤”检查你的反应。 |
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Learn how to analyze the core criteria sub-categories within each primary category and select the ones that you want to measure.
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学习如何分析在每一个主要目录中的第二级目录核心标准，并选择你需要评估的。 |
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Learn how to be instead of do.
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要学习如何做人，而不是做事。 |
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Learn how to create a shaped window using a bitmap image file.
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演示了如何使用位图文件创建一个任意形状的窗口。 |
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Learn how to customize the basic tracking form to track specific call application performance measurements within the categories of Marketing, Prospecting, Sales and Customer Service.
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学习如何把基础的跟踪表格用户化，在市场、潜在客户、销售和客户服务4个方面来跟踪特殊的呼叫应用表现评估。 |
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Learn how to customize the displaying of the property names and descriptions.
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这个项目演示了如何定制属性名和描述的显示。 |
